Rebecca Frisbie is the Director of Product for the Encompass Document Platform at ICE Mortgage Technology. Frisbie leads the product team responsible for Encompass Docs, eFolder, fulfillment, and the document delivery platform. Frisbie is also the product lead for Encompass eClose, the industry’s first end-to-end electronic closing solution. Frisbie is passionate about developing software to solve complex mortgage problems. Named to the 2021 List of Housingwire Insiders, Frisbie has been recognized for her tireless pursuit in automating the closing process.

Frisbie came to ICE Mortgage Technology in 2013 as a product manager for the Encompass Docs Solution. She has led innovations within that product that aided in the exponential growth in adoption of Encompass Docs which generates millions of residential lending documents each month. In addition, Frisbie led several large projects at ICE, including broadening support of HELOC and Construction loans within the Encompass platform and was also a contributing member of the teams that delivered the new Uniform Residential Loan Application and the Loan Estimate and Closing Disclosure in Encompass.

Christie Reid is a dedicated Manager of the Docs Implementation and Investor Setup team with extensive experience in optimizing document processes across the lending industry. With a strong background in mortgage banking, she understands the critical importance of accurate and compliant document packages at every stage of the loan process.

In her role, Christie partners with all types of lenders to design and implement tailored solutions that enhance operational efficiencies and ensure adherence to regulatory requirements. A subject matter expert in EDS, she is committed to helping organizations transition to using Encompass documents seamlessly and giving them tools to successfully navigate future changes in the mortgage industry.

Christie believes in the power of knowledge and collaboration, empowering clients to see the value of effective document setup. She enjoys staying abreast of industry trends and best practices, continually seeking ways to innovate and improve document implementation strategies.

Originally from California, Christie has lived in Arizona for 10 years and enjoys traveling with her husband, Rick. A fun fact: she got married at the Wynn Las Vegas on 07/07/07, making the upcoming conference even more special for her.

Karen Whitcomb is a Mortgage Banker by trade and geek by nature. With over 40 years of working in Mortgage Banking and Technology, Karen has extensive experience serving customers in both business to business and direct to consumer. She has a deep background in managing and auditing regulatory and company compliance, in addition to managing lending operations. Skilled in the use of mortgage technology, Karen possesses a deep knowledge base in workflow automation and next generation technologies.

Over the course of her career, Karen has seen it all and spent a good portion of her career helping people to scale their business. Currently, Karen serves as Professional Services director at ICE, partnering with lenders to design and facilitate enhancements to their lending processes. As a key leader within the ICE Professional Services team, Karen is instrumental in helping lenders to drive process improvements and loan quality, while also working with lenders to improve operational efficiencies and lower overall costs. Karen resides in Northern California, and when she isn’t geeking out over mortgage technology she enjoys spending time with her husband, Vern and fur baby, Peanut.

With 38 years in the mortgage banking industry, Larina Wilder is an experienced leader specializing in mortgage technology support, and document solutions. Currently serving as Senior Manager of Document Services within the Professional Services Organization (PSO) at ICE, Larina leads a dedicated team of Product Solutions Analysts supporting the Encompass Docs Solution.

Leading up to her current position at ICE, Larina played a key role in driving business analysis and project management initiatives that streamlined and enhanced loan origination processes. Having previously managed mortgage operations and support teams, Larina brings a wealth of cross-functional expertise to the table.

Passionate about fostering a collaborative and supportive team environment, Larina thrives on helping teams and clients achieve their goals and overcome challenges. Known for her commitment to efficiencies and process improvements, Larina is deeply committed to building strong relationships and delivering solutions that meet the evolving needs of the mortgage industry.

Outside of work, Larina resides in Southern Idaho with her husband, Michael, their son, Zach, and their two dogs, Lucy and Ricky. Recently, Larina has taken up golf, enjoying the challenge and the opportunity to spend time outdoors.