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Creating effective change within your organization

Building a culture of change requires buy-in at the very top and training throughout every level of an organization. In order for mortgage businesses to adapt to changes in the market and maintain continuity, there are different layers of change that need to be implemented to help ensure success. In this session, Don Schaening, VP of PSO at ICE Mortage Technology®, will walk through three key models of change, including the individual change model, sponsorship coalition, and effective change communications strategies. In addition to an in-depth walk-through of these models of organizational change, Don will bring an ICE customer on stage to discuss the impact these change models have had on their business.