Sessions

With a variety of the most popular sessions to choose from, you will find the information you need to tackle your most pressing concerns. Sessions are led by subject matter experts and industry peers who have been in your shoes and will provide tips and tricks that you can use within your organization.

Sessions available on-demand until September 30

Featured keynotes

General Session
  • Ben Jackson

    President, Intercontinental Exchange

General Session: Day 1 keynote
  • Tim Bowler

    President, ICE Mortgage Technology

  • Lawrence H. Summers

    Former Treasury Secretary

General Session: Day 1 keynote
  • Bob Hart

    SVP, Business and Client Development, ICE Mortgage Technology

  • John Hedlund

    COO and Managing Director, AmeriHome Mortgage

  • Maria Fregosi

    EVP of Operations, Lennar Mortgage

  • Justin Messer

    CEO & President, Prosperity Mortgage

General Session: Day 2 keynote
  • Commissioner Julia Gordon

    Assistant Secretary for Housing and Federal Housing Commissioner of the U.S. Department of Housing and Urban Development

General Session: Day 2 keynote
  • Sandra L. Thompson

    FHFA Director

  • Jim Parrott

    Fellow at the Urban Institute

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Strengthening sales revenue and customer retention

Providing unique and engaging experiences is key to building customer relationships that lead to referrals and repeat business. In today's competitive market, now is the time to sharpen your ability to drive leads, offer a robust product suite, generate sales and deliver an outstanding customer experience. This series is designed to help sales, marketing and customer service teams employ game-changing strategies, make data-driven decisions and increase loan volume, while improving customer satisfaction, conversion and retention.

A great customer experience leads to more referrals and retention

Back to basics: Timeless, market-proof strategies for leading high performing sales organizations

Secret Shopping: What it is and why you need to integrate it into your sales strategy in 2024

What borrowers want in 2024 and how to deliver it